Privacy
Valley Gate Vineyards (“Valley Gate”) has always been committed to maintaining the confidentiality, integrity and security of personal information entrusted to us by former, current, and prospective customers. We value the trust of our customers and will continue to recognize the importance of holding your personal information as confidential. Valley Gate has taken every reasonable precaution to safeguard your personal information from unauthorized access. We hope you will take a moment to review our privacy policy and how we protect your information, and also how we use it to service you.
Personal Information and Data Gathering
Valley Gate collects anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information to provide a better user experience for our website visitors based on usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.
Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password-protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base.
The website contains forms that request information from you and/or allow you to purchase products and services. These forms typically ask for contact information (such as name, mailing address and email address), membership and financial information (such as credit card number, expiration date and verification code) required for Valley Gate to process your order and ship products to you.
Security
Valley Gate takes appropriate technical and organizational measures to help prevent unauthorized access, maintains data security, and to makes proper use of the information that Valley Gate collects. But no transmission of data over the Internet is guaranteed to be completely secure, and Vally Gate cannot guarantee the security of any information you provide to us. For example, third parties may unlawfully intercept or access transmissions or private communications . Therefore, although Valley Gate uses industry standard practices to protect your privacy, Valley Gate does not promise or guarantee, and you should not expect, that your personally identifiable information or communications with us will always remain private.
Opt-Out Policy
From time to time, Valley Gate will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@valleygatevineyards.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.
Third Party Confidentiality
Information and data gathered solely by Valley Gate will never be sold, traded or shared with third-parties for any other reason than assisting Valley Gate in its compliance with federal, state, or local laws and its analysis, research and promotional needs. We carefully select service providers who share our commitment to the preservation of your privacy. We hold these providers to the same standards that we observe , and we regularly monitor their compliance to our policies and procedures. We do not sell or rent our customers' information to any outside company or organization.
This site may contain links to other sites. Valley Gate is not responsible for the privacy practices or the content of such websites.